报价后客户不回复如何跟进
报价后客户不回复如何跟进
一、原因
1、报价的邮件被屏蔽，没收到或者没及时看到邮件。
2、报价的产品图片不符合买家需求
3、产品的质量功能等不符合买家需求
4、报价过高，直接不理睬
5、故意不回复，等主动降价
6、在等其他家报价，多家比较
7、项目没有进展或者停止了
8、已有合作的供应商，询价只是拿你价格去压价。
9、只是为了了解市场行情，做市场调研
10、报价不够效率，客户已经在其他家下单。
11、询价方是贸易公司或中间商，群发询盘比价，或者在等采购方回复。
12、客户太忙没看
13、客户忘记回复
14、客户离职或发生意外
二、如何跟进?
1、询问客户是否收到
Dear xxx,
Hope this email reaches you well.
I’d like to check if you got some time to have a look at my previous email – Quotation for XXX has been sent on+date。
Thanks for checking.
Best regards
2、询问客户对报价的看法
Dear xxx,
Hope everything goes well with you !
Have you kindly checked my offer? Hope they are workable for your market! lt is regret that l haven’t received any information from you.May l have your idea about our offer?
Best regards
3、强调报价有效期即将到期
Dear xxx,
Hope you goes well.lt’s Niki.
Warm reminder that the order quotation is valid until December 29,although raw materials have risen severely recently, the preferential prices are still valid during the validity period. Wish we will promote business.
Best regards
4、报价失效后1-2周后再次发送邮件
Dear xxx,
Wish you have a nice day!
Although the preferential price has expired, we cherish our cooperation with you very much. If necessary, you can contact us. We can also provide you with preferential prices. We look forward to further cooperation.
Best regards
5、生产排期提醒
Dear xxx,
Wish you have a nice day!
The factory is now at full capacity. If the later products are urgently required and the order cannot be placed in time, we will prioritize the scheduling of other orders, which may affect the scheduling of your order.
Best regards
6、结合客户所在国家及市场的节日、营销事件等，给客户发送信息。
Dear XX
The Christmas and New Year are approaching.I’m glad to take this chance to wish you,your family and your colleagues a lucky.Merry Christmas and Happy New Year! We wish you a wonderful holiday and a prosperous 2022!
Best regards,
XXX
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